Further Reading

ブレームレスな文化の醸成#

書籍#

• The Field Guide to Understanding Human Error (Sidney Dekker)
• Crucial Accountability (Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield)

記事#

• Blame. Language. Sharing. (Lindsay Holmwood)

講演#

• "Three analytical traps in accident investigation" (Johan Bergstrom)
• "Two views on Human Error" (Johan Bergstrom)
• Advanced PostMortem Fu and Human Error 101 (Velocity 2011) (John Allspaw)

インシデントの分析方法#

記事#

• The Infinite Hows (John Allspaw)

文書#

• Postmortem Action Items: Plan the Work and Work the Plan (John Lunney, Sue Lueder, and Betsy Beyer)

ポストモーテムの振り返りのプロセスと仕組み#

• The Agile Retrospective Wiki