Further Reading
ブレームレスな文化の醸成#
書籍#
- The Field Guide to Understanding Human Error (Sidney Dekker)
- Crucial Accountability (Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield)
記事#
- Blame. Language. Sharing. (Lindsay Holmwood)
講演#
- "Three analytical traps in accident investigation" (Johan Bergstrom)
- "Two views on Human Error" (Johan Bergstrom)
- Advanced PostMortem Fu and Human Error 101 (Velocity 2011) (John Allspaw)
インシデントの分析方法#
記事#
- The Infinite Hows (John Allspaw)
文書#
- Postmortem Action Items: Plan the Work and Work the Plan (John Lunney, Sue Lueder, and Betsy Beyer)